Training news

The Customer Journey

We are currently hosting sessions within each business to discuss the importance of providing great service and how we can all create moments for customers to make each visit really special.

Life Saving Skills!

Managers and Supervisors from Byfords, The Kings Head, The Pigs and the Assembly House all took part in a one day Emergency First Aid seminar. Kirsty Chapman said, ‘It was a really good day. Not only do I feel more confident in dealing with cuts and falls, but knowing how to resuscitate someone and potentially save their life is a bit special’.